Family Medicine (UFHC)

UFHC Access to Care

Building A, Room A1034

7:15 a.m. – 4:00 p.m., Monday through Friday, Wednesdays, 2nd and 3rd Fridays of the Month Opens at 8:30 a.m.

Nurse Advice Line: 1 (800) 874-2273; Option 1.

UFHC Fax Number: (301) 295-1294

Appointment Scheduling: (301) 295-3630

After-hours medical advice: On call physician line: (301) 312-7241

Well-Baby and Child Developmental Screening

FAM Contact Information

Uniformed Services University

Department of Family Medicine

4301 Jones Bridge Road, A1038
Bethesda, Maryland 20814-4799

Chair: COL Dana R. Nguyen

(301) 295-9466
Alternate Number (301) 295-3632
Fax (301) 295-3100

Uniformed Services University

University Family Health Center (UFHC)

The University Family Health Center (UFHC) Mission:

To deliver comprehensive, family-centered, accessible healthcare to all eligible beneficiaries and to support the USU mission of training the Finest Military Providers by ensuring continuous medical readiness.
The UFHC is a TRICARE PRIME clinic but is by invitation only (meaning all enrollments must be done through the clinic) and priority is given to the students enrolled at USU. DoD eligible patients will be seen on a space available basis. 

 

 

CLINIC SERVICES UPDATE 

With the increasing number of COVID-19 cases in the region now, the University Family Health Center would like to remind everyone of the following:

No walk-in activities are allowed at this time. You must call the clinic to coordinate all visits and inquiries. 
From 0715-1530 call 301 -295-3630 and from 1530-0715 call 301-312-7241
Every attempt will be made to manage the concern virtually, but in the event that a face-to-face is required we are still open to provide full scope of services.
Only 1 person is allowed in the clinic at a time. The only exception is for a child where 1 parent/caregiver will be allowed to accompany the child.
You must wear face covering at all times in the clinic.
If you have any symptoms or recent exposure to COVID-19, please proceed to the Central Screening Area outside of the WRNMMC Emergency Room (Information here) or call the clinic for advice. Also, see below for more COVID-19 Testing updates.

 

Pharmacy Update: as December 23, 2020

America Pharmacy
America Pharmacy will provide curbside pickup service for;
1. Refills -  must call 1-800-377-1723 (note: you must select the America Pharmacy for pick-up.)
2. New prescriptions must call 301-295-2123  (note: you must select option to speak with a staff member)

America Pharmacy New Hours of operation will be;
Monday-Friday, 0700-1800.
Saturday 0900-1730 and Sunday 1000-1730

NEX Pharmacy - Opened                                                      Arrowhead Pharmacy
Hours of Operation                                                                Hours of Operation
Mon thru Sat: 9am - 5:30pm                                                 Mon thru Fri: 7am - 8pm
Closed Sun and Federal Holidays                                            Closed Sat, Sun, and Federal Holidays

 

Influenza Vaccination Program

UFHC has NOT received the flu vaccine for persons ages 3-64 years old yet. If you, your child or parents who are Tricare beneficiaries and are in the age groups (6-35 months, and over 65 years of age) please call the clinic to schedule a time to come in for your flu vaccine.
We are NOT accepting walk-ins for the flu vaccine at this time. To find out the most up to date information on when the UFHC will be getting the flu vaccine please call the front desk at (301)295-3630.

 


Medical Readiness Information 

 For PHA's- Please complete your online portion at the respected site below. Upon completion of the online portion, send an email to usumedicalreadiness@usuhs.edu to initiate the process of booking an appointment, please include your DOB. 
Army- https://mods.army.mil/
Air force- https://imr.afms.mil/imr/myIMR.aspx
Navy- https://data.nmcphc.med.navy.mil/PHA/Index.aspx?alserr=1&NetStatus=HighPerformance
 
For IMR updates- Send an email to usumedicalreadiness@usuhs.com with the information that needs to be updated along with your DOB.
For Retirement physicals- Complete part one at the readiness clinic at Walter Reed prior to reaching out for an appointment for part 2. When ready to schedule part 2, send an email to usumedicalreadiness@usuhs.edu to initiate the process.
In the email include a date range you would like your appointment, if there is a provider you would like the appointment with and your DOB.
 
Dental at WR- 301-295-4059
Hearing at WR- 301-400-0072
Readiness at WR- 301-295-5411
Optometry at WR- 301-319-7001  
 

COVID-19 Testing Updates

 *** Per NSAB, effective Tuesday, Nov. 17, 2020, anyone coming to base for  COVID-19 testing should enter through Gate 1 (North Gate) and follow signage/instructions to access the testing location.  

In response to the growing demand for COVID-19 testing, we want to keep you informed about the testing capabilities at The University Family Health Clinic and WRNMMC. There are two main classifications for COVID-19 testing: symptomatic and asymptomatic.

Symptomatic testing is when patients are tested for COVID-19 because they have symptoms of a COVID-19 infection. If you are experiencing symptoms of a COVID-19 infection, you can be tested for COVID-19 at the Walter Reed Emergency Room (24/7) or Central Screening Area (Monday – Friday, 7am – 4pm) without an appointment.

Asymptomatic testing is when patients are tested for COVID-19 without experiencing any symptoms. Asymptomatic testing is permitted for only a few pre-determined circumstances, as recommended by the Centers for Disease Control and Prevention (CDC) and approved by the Department of Defense and National Capital Region Market. At this time, due to nationwide shortages in laboratory reagent supplies, asymptomatic testing is NOT authorized at WRNMMC and The University Family Health Clinic for school, camp, daycare or nursing home admittance, extracurricular/similar activities, or personal travel. TRICARE also does not cover asymptomatic testing for these reasons.

Please contact your healthcare provider if you have questions about asymptomatic COVID-19 testing.

For more information about tests covered by TRICARE, please visit tricare.mil or call 1-800-444-5445.

 


COVID-19 Vaccine Info for Beneficiaries - 19 JANUARY, 2021
 

 Covid Vaccine Information Line 301-295-CVAX(2829)

***Beginning 15 January 2021 until further notice, WRNMMC will only offer Dose 2 COVID vaccinations to individuals who have received Dose 1 in our facility. We apologize for the inconvenience. We will update our website when WRNMMC starts offering Dose 1 again.***

 

 

WRNMMC is pleased to announce that we are now offering the Pfizer COVID-19 vaccination to our beneficiaries who are over 75 years old starting Wednesday, January 13.

Vaccines will be provided at our COVID Vaccination Site in Building 17’s gymnasium on Naval Support Activity Bethesda (NSAB). Vaccine Site hours are 0700 to 1700 Monday through Friday.

Please be advised that on-site parking is limited and patients should make use of patient parking in Building 63 or the Z parking lot.

Again, we are only providing vaccines to our beneficiaries who are over 75 years old. We are not providing vaccines to other beneficiary groups at this time. Please stay tuned to the WRNMMC website, social media channels (Facebook and Twitter), and secure messaging for vaccine notifications involving other beneficiary groups.

 

Per Department of Defense guidance, WRNMMC is currently distributing COVID-19 vaccines in tiered phases. Initial phases include healthcare workers and support staff. Based on the phased approach, the vaccine is not yet available to beneficiaries. Once the initial phases are complete, the vaccine will be made available to the beneficiary community. We will update our website as soon as the beneficiary phase begins, you can also check the WRNMMC Facebook/Twitter for updates. In the meantime, please continue to follow COVID-19 safety procedures to help slow the spread of the virus. You should continue to practice health habits which include:

  1. Wearing a mask
  2. Practicing physical distancing
  3. Restricting your movement and avoiding large gatherings
  4. Washing your hands

We will update this information as it changes but is current as of 19 JANUARY, 2021

  

Useful Information/Links

  1. Patient Agenda Setting Documents: Refer to prior to visit.
  2. The clinic follows all A and B rating from the USPSTF: Preventive Health ServicesU.S. Preventive Services Task Force Information
  3. View your personal health information to include lab results, allergy profile, medication profile, problem lists, and office visit information at the following link: Personal Health Information
  4. Developmental Screening: MCHAT Screening; This screening is done at 18 and 24 months and more often if a parent or provider request it.
  5. Take charge of your health! Click here for more information.
  6. Quitting smoking is just a phone call away. Visit The Great American Smokeout for more information.
  7. If you or someone you know has been a victim of sexual assault, resources be found at the following link: Brigade Sexual Assault Victim Advocates and Points of Contact

 

Services

The UFHC’s providers are generally board-certified family physicians in the Department of Family Medicine. In addition several visiting providers such as Family Nurse Practitioners, Dermatologists, Preventive Medicine, and Occupational Medicine providers staff the clinic as well. The nursing staff is led by a Nurse Case Manager who directs a staff of Registered Nurses, Uniformed and Civilian medical technicians as well as ancillary support staff.
 
The University Family Health Center provides Full Scope Family Care for all ages to include Maternity, Primary Care Sports Medicine, Acupuncture, Minor Procedures, Gynecologic, Infertility, and Contraceptive Care. All referrals are coordinated through WRNMMC.