Name: Lauren Mackenzie, PhD
USU Department of Primary Appointment:
Military and Emergency Medicine
Professor of Military Cross-Cultural Competence
Uniformed Services University of the Health Sciences, Bethesda, MD
Military Cross-Cultural Competence, Intercultural Communication, Communication of Respect, Trouble Recovery/Relationship Repair
Ph.D., University of Massachusetts
Dr. Lauren Mackenzie is Professor of Military Cross-Cultural Competence at the Center for Advanced Operational Culture Learning (CAOCL), Marine Corps University. She conducts research relating to cross-cultural competence, oversees culture-related curriculum development and outcomes assessment, and delivers communication and culture lectures across the Professional Military Education spectrum. From 2009-2014, Dr. Mackenzie served as Associate Professor of Cross-Cultural Communication at the U. S. Air Force Culture and Language Center where she taught resident electives at the Air Command & Staff College and designed and delivered the “Introduction to Cross-Cultural Communication” on-line course, completed by over 1,000 Airmen annually. She received her M.A. and Ph.D. in Communication from the University of Massachusetts and has taught intercultural competence courses throughout the Department of Defense over the past eight years. Prior to working for the Department of Defense, she taught a variety of intercultural and interpersonal communication courses at the University of Massachusetts, the State University of New York Potsdam, and Columbus State University, among others. Dr. Mackenzie's most recent publications are devoted to best practices in military on-line culture learning and assessment, with forthcoming entries in the "International Encyclopedia of Intercultural Communication" and the "Handbook of Communication Training". She is also the co-author with Dr. Kerry Fosher of the 2017 "Culture General Guidebook for Military Professionals". She lives in Fredericksburg, VA, with her husband and two sons.